Vehicle Management Solutions/ MCJAM INC / DBA Creswells Wrecker

1.8

• (1 reviews)

1012 W Laurel St Street, San Antonio, Texas 78201

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1.8

1 reviews

Overall

1.8

Innovativeness

3.4

Quality

1.6

Pricing

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

1.8

This business location has a poor overall rating, reflecting the many issues experienced by customers. The quality of service is particularly lacking, with numerous complaints about rude staff, long wait times, and poor communication. While some customers have been charged high fees, there are also instances of predatory behavior, such as towing cars without proper signage or violating parking regulations.The innovativeness of the business is also questionable, as many customers have reported feeling taken advantage of by the company's practices. Despite some positive experiences with staff, the overall trend is clear: this business is not prioritizing customer satisfaction or fairness.Several major issues stand out, including:* Employees have been accused of being rude, dismissive, and unhelpful, creating a hostile and stressful experience for customers.* Long wait times are common, often leaving customers frustrated and inconvenienced.* The business has been accused of predatory behavior, such as towing cars without proper signage or violating parking regulations.* Some customers have reported feeling taken advantage of by the company's practices, including being charged high fees for towing and storage.* The business has been linked to several high-profile scandals, including allegations of towing cars from handicapped parking spots and damaging vehicles during transport.Overall, it's clear that this business is not prioritizing customer satisfaction or fairness, and customers should exercise caution when interacting with them.