San Antonio
Velocity Realty LLC
Features
Wheelchair accessible parking lot
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Quality
Overall
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This business location seems to have a below-average overall rating, with a score of 3.8 out of 5. The quality of service provided by this location is also a concern, with a score of 3.1 out of 5. Unfortunately, not enough information is available to assess the pricing of this location.However, there are some issues that stand out. One major concern is the lack of transparency and communication from the staff. Several customers have reported feeling treated poorly and being given the runaround when trying to resolve issues. In one instance, a customer was asked to provide their protected health information to prove that they were not lying about their illness, which is unacceptable.Additionally, the maintenance services provided by this location have been criticized for being subpar. One customer reported that the maintenance technicians were incompetent and sent unqualified and low-cost workers to fix issues, which led to further problems.On the other hand, some customers have reported having positive experiences with this location. They have praised the staff for being responsive and fair, and for taking care of issues quickly.Overall, it seems that this business location has a long way to go in terms of improving its quality of service and communication with customers. However, there are some bright spots to be noted, and with some effort, this location could potentially improve its reputation and provide better service to its customers.
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Categories
Real Estate
Property Management
Financial Service
Property management company
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