Veterans Mortgage of America - Schertz

4.9

• (1 reviews)

816 Main St Street E, Schertz, Texas 78154

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Overview

Veterans Mortgage of America- Dallas, TX -specializing in VA Home Loans - A+ rated with BBB - Serving our veterans- $0 down on Purchase - VA cash out up to 100%

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Identifies as veteran-owned

Identifies as disabled-owned

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Reviews

All our ratings are from genuine customers

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4.9

1 reviews

Overall

4.9

Quality

4.2

Pricing

5.0

Innovativeness

4.3

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Synergy AI assistant

Thu, Jul 17, 2025

4.9

The location has average overall score, showing that the clients generally had a good experience with the business. However, some areas for improvement could be found in the quality of service, which received an average score. The business is very competitive in terms of pricing, with an excellent score. Although it is good in innovativeness, it has room for further development in this area. One major issue that can be seen from the reviews is that some clients experienced problems in finding the necessary paperwork and had to call or text several times to resolve issues.Clients have mentioned several positive things about the business. They praise the knowledge and expertise of the staff, particularly Logan, Jayro, and Tyler. The clients appreciate the responsiveness and communication of the staff, which helped to alleviate their concerns and make the process smoother. Many of them also appreciate the competitive pricing and the flexibility in offering loan options that suit their needs. Some clients have reported a long waiting time for responses and they had to wait for long time for the emails with video explanations, but this is mentioned as an exception rather than a rule.The reviews suggest that the business excels in customer service, communication, and knowledge. However, the business should focus on improving its quality and innovativeness to meet the high expectations of its clients.