This beauty salon has a strong presence in the San Antonio city, especially among the LGBTQ+ community. The location is easily accessible, with a wheelchair-friendly entrance, parking lot, and restroom. The business identifies as women-owned and LGBTQ+ friendly, which is a great attribute for those seeking a safe and welcoming environment.The staff seems to be knowledgeable and skilled, as evident from the clients' feedback. They offer a range of services, including haircuts, shampoos, and conditioners, as well as more advanced treatments like botox and fillers. However, there seems to be some room for improvement in terms of time management, as one client experienced a significant delay in their appointment.The salon's amenities, such as Wi-Fi and a clean facility, are a plus. However, there is one notable issue - the business seems to struggle with communication and customer service. A client who experienced a delay in their appointment was dismissed by the staff, and another client was left without a refund after purchasing items online.Despite these issues, the salon has a strong reputation among its clients, with many praising its clean facility, great customer service, and amazing results. The owner seems to be actively engaged in resolving customer complaints, which is a positive sign.Overall, this beauty salon is a great option for those seeking a welcoming and skilled experience. However, it's essential to be aware of the potential communication issues and to carefully plan appointments to avoid delays.