This location seems to have a lot of potential, but unfortunately, it falls short in several areas. The working hours are standard and convenient, but the availability of appointments is only recommended, which could cause confusion for clients. The location is wheelchair accessible, which is a great feature for people with disabilities. However, the restroom is also available, which is a basic amenity that should be standard in any business.One major issue is the behavior of the therapist, who yelled and cussed at a client and their ex-partner, using language that would not be suitable for children. This is completely unacceptable and shows a lack of professionalism. Additionally, the therapist's time management skills are poor, as they dropped clients after missing an appointment without notice.The website is available, but the phone number is easily accessible, and the location is clearly marked on a map. The business identifies as women-owned, which is a positive feature.The prices are not clear, and the innovativeness of the business is also not apparent. It seems that the business could benefit from some changes to improve the overall experience for clients.