San Antonio
Visiting Practitioner and Palliative Care
Overview
Visiting Practitioners & Palliative Care LLC is committed to providing compassionate, comprehensive care to our patients in the comfort of their homes.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
Pricing
Innovativeness
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This business location has a mixed reputation. The overall score suggests that it is an average establishment, but with some potential for improvement. The quality of care is a major concern, with some patients expressing dissatisfaction with the service they received. However, the business seems to be doing well in terms of pricing, which may be a major advantage for customers.The staff at this location appear to be somewhat disorganized, with several patients reporting difficulty in getting appointments, leaving messages, or receiving follow-up care. This lack of organization and communication has led to frustration and mistrust among some patients.On the other hand, some patients have reported positive experiences with the staff, particularly with the office staff and the providers. They have praised the kindness, care, and compassion shown to them and their loved ones.There is also a sense of inconsistency in the service provided by this business. Some patients have reported excellent care and attention, while others have experienced significant problems. This inconsistency may be due to a lack of clear policies and procedures, or a failure to communicate effectively with patients and their families.Overall, this business location has the potential to provide high-quality care, but it needs to work on its organization and communication to ensure that patients receive the level of service they deserve. Some issues have been highlighted by the patients, for example, - Inability to get a timely appointment - Failure to show up for scheduled appointments - Difficulty in getting a call back from the doctor or office staff - Unprofessional behavior of some staff members - Lack of follow-up care and updates on test results It is essential for the management to address these issues and work towards providing a more consistent and reliable service to its patients.
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Categories
Medical Service
Hospitals
Other Medics
Medical clinic
Internist
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