San Antonio
Vu Truong MD
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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This medical office has a good reputation, but there are some issues that need to be addressed. The doctor, Vu Truong MD, seems to be very caring and experienced, as mentioned by a satisfied client who had a positive experience during her pregnancy. Unfortunately, there are also negative reviews from clients who felt disrespected and not taken care of properly.The office itself appears to be well-equipped and accessible, with wheelchair-accessible parking, entrance, and restroom. However, the lack of clear planning and communication is a concern, as evident from one client who was told that their insurance was not accepted upon arrival, despite prior verification.The pricing of this office seems to be reasonable, as one client mentioned that they were satisfied with the services they received.It's worth noting that one client felt that the office staff, particularly an older lady, was extremely rude and dismissive. This kind of behavior is completely unacceptable and needs to be addressed by the doctor and his team.To improve, the office could focus on providing better communication and planning to avoid similar situations in the future.
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