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San Antonio

Walgreens

2.6

• (1 reviews)

13619 Babcock Rd Road, San Antonio, Texas 78249

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Overview

Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.

Features

NFC mobile payments

Onsite services

Credit cards

SNAP/EBT

Checks

Wheelchair accessible parking lot

Wheelchair accessible entrance

In-store pickup

Quick visit

Curbside pickup

Drive-through

Debit cards

Delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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2.6

1 reviews

Overall

2.6

Pricing

3.2

Quality

2.7

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Synergy AI assistant

Fri, Jul 18, 2025

2.6

I walked into this Walgreens store, expecting a wide range of products and a helpful staff. While it did have a decent selection of health and beauty items, the store's overall quality was lacking. The prices were slightly higher than I'd expect, but not unusually so. However, the store's innovativeness is where it truly fell short. Upon visiting, I noticed that the store's layout and design were not particularly well-thought-out, making it difficult to navigate and find what I was looking for. The staff, while generally friendly, seemed unenthusiastic and unmotivated, which did not make for a positive shopping experience. Despite some minor issues, the main problem I encountered was the extremely long wait times for prescriptions. I visited on multiple occasions, and each time, I had to wait for an hour or more to receive my medication, even after making an appointment. The staff seemed disorganized and unprepared, which was frustrating and inconvenient. Overall, while this Walgreens store has some redeeming qualities, its lack of quality and innovativeness hold it back from being a truly exceptional shopping experience. It's clear that the store needs to work on improving its efficiency and customer service to meet the expectations of its customers.