This business seems to have a good overall rating, but there are some mixed reviews. The quality of the services seems to be a concern, as one customer had a negative experience with a leaky bathtub faucet that was not fixed correctly. The pricing seems to be reasonable, but it's hard to say without more information. The business has a nice feature of letting customers know when the plumber is on the way, which makes things easier for people with unpredictable schedules. Unfortunately, one customer was turned off by the owner's politics being displayed on his business vehicles, which shows a lack of professionalism. Despite some issues, the business seems to have a good rating and a professional staff. The innovation of the business is not mentioned in the provided information, therefore the score is empty.