San Antonio
Warm Springs Rehabiltation Center
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This hospital has its highs and lows. On the positive side, the staff is friendly and helpful, with some therapists and nurses standing out for their exceptional care. The facility is wheelchair accessible, with a parking lot and entrance designed for easy navigation. The specialized services offered are a plus, catering to patients' specific needs.However, the quality of care has been a concern for some patients. There have been instances of unattended patients, with some waiting for hours to be checked on. The communication between staff and patients has also been reported to be poor. The nurses have been criticized for being unattentive and for having a distracting demeanor, often smelling of substances like CBD and vape.The hospital has also been criticized for its handling of patient transfers, with some families reporting feeling traumatized by the experience. This suggests that the hospital's communication and care coordination processes may need improvement.On the bright side, the hospital has a good reputation for being a specialized facility, catering to patients' specific needs. The staff is generally friendly and helpful, and some patients have reported having a positive experience. However, the quality of care and communication issues need to be addressed to improve the overall experience for patients.
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Medical Service
Hospitals
Specialized hospital
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