The overall impression of this wedding agency is very positive. The staff is professional, organized, and attentive to detail. They have a well-structured planning process that helps to alleviate stress and ensures a smooth execution of the wedding day. They have a strong network of reliable vendors and are able to coordinate with them seamlessly. They are also very responsive to clients' needs and concerns, providing constant communication and reassurance throughout the planning process.One issue that was mentioned by a client was a miscommunication regarding the planner's arrival time on the wedding day. However, this was an isolated incident and did not seem to be a recurring problem.Overall, Weddings by Diana Boucher seems to be a top-notch wedding planning agency that can deliver high-quality results and a stress-free experience for their clients. They are a great choice for couples looking for a professional and detail-oriented wedding planner.