San Antonio
WellMed at Dugas
Overview
WellMed is a team of medical professionals dedicated to helping patients live healthier lives through preventive care. We believe that our patients come first, and it shows.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Submit a review
Overall
Quality
Submit a review
This location is a hospital with several categories of problems. At first glance, it seems to be a bit disorganized, which can make it difficult for patients to get appointments and receive proper care. Some patients have reported long wait times, cancellations, and rescheduling. One patient was even told that their appointment would be rescheduled months in advance without any explanation. This lack of communication and planning can be frustrating for patients who are trying to manage their health.Despite these issues, some patients have praised the doctors and staff at this location. One patient mentioned that their doctor is "the best they've ever had" and that the service was excellent before the location changed to WellMed. However, this positive experience seems to be an exception rather than the rule.Unfortunately, it appears that the change to WellMed has had a negative impact on the quality of care at this location. Several patients have reported feeling rushed during appointments and that their health is not being prioritized. This lack of attention to patient needs can be a major concern.One issue that stands out is the difficulty patients have had scheduling appointments and receiving proper care. Many patients have reported long wait times, cancellations, and rescheduling, which can be frustrating and disconcerting.
Own this business?
Categories
Medical Service
Hospitals
Medical clinic
Contact business
1