WellMed at General MC Mullen

3.6

• (1 reviews)

448 Castroville Rd Road, San Antonio, Texas 78207

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Overview

Find WellMed primary care physicians near you. WellMed is a leading care provider serving in the Texas, Florida, and New Mexico markets dedicated to keeping older adults healthy.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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3.6

1 reviews

Overall

3.6

Innovativeness

3.8

Quality

3.2

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.6

This healthcare location has its strengths and weaknesses. The staff is not always cooperative and there have been instances where patients were not treated with respect, such as the receptionist being rude and unhelpful. However, some staff members, like Dr. Mercado, have received positive feedback. The reception area can be welcoming, with some staff members being friendly and helpful. The facility itself is wheelchair accessible, which is a plus. Patients have reported mixed experiences with the front desk staff, with some being helpful and others being uncooperative. The location is convenient, but the availability of appointments and referrals can be a challenge. Overall, this location has room for improvement in terms of staff behavior and service efficiency. Note: There have been multiple complaints about the front desk staff being unhelpful, uncooperative, and rude, which suggests a persistent issue.