San Antonio
WellMed at Grissom
Overview
Find WellMed primary care physicians near you. WellMed is a leading care provider serving in the Texas, Florida, and New Mexico markets dedicated to keeping older adults healthy.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Appointments recommended
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Overall
Quality
Innovativeness
Pricing
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The overall experience at this WellMed clinic is mediocre. The location is wheelchair accessible, which is a plus. However, the wait times are excessively long, and patients have reported being told to wait several months for an appointment. This is a major issue, as seen in multiple negative reviews.Despite some positive comments about the front office staff, there have been numerous complaints about the receptionists being rude and unhelpful. Some patients have reported being told to call a third-party call center to schedule appointments, which has led to confusion and miscommunication.On the other hand, some patients have had positive experiences with the medical staff, praising their professionalism, attentiveness, and caring nature. However, these positive experiences are not consistent across all reviews.The pricing seems to be relatively high, but patients have reported being charged extra for services that were not properly explained or discussed. This has led to frustration and disappointment among some patients.In terms of innovativeness, the clinic seems to be following standard practices, but there is room for improvement in terms of patient care and communication. Overall, this clinic needs to work on addressing its long wait times, improving its front office staff, and providing better communication with patients.
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Hours
Closed
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Categories
Medical Service
Hospitals
Medical clinic
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