San Antonio
WellMed at Pecan Valley
6.00
6.00
Overview
Find WellMed primary care physicians near you. WellMed is a leading care provider serving in the Texas, Florida, and New Mexico markets dedicated to keeping older adults healthy.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Appointments recommended
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Overall
Innovativeness
Quality
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The overall experience at this location is mediocre. The quality of care is questionable, with many patients expressing dissatisfaction with their treatment and being kept waiting for extended periods. While the pricing seems reasonable, it's hard to overlook the numerous complaints about the long wait times and unprofessional staff. The location appears to be somewhat inflexible and may not be suitable for patients with urgent needs or those requiring immediate attention. One major issue that stands out is the lack of communication and follow-through with patients, which has led to several instances of frustrated customers feeling dismissed or neglected. Additionally, it's concerning that many patients have reported being assigned to nurse practitioners or assistants rather than actual doctors, which may impact the quality of care received. Despite some positive reviews, the overall trend suggests that this location needs to make significant improvements to meet the needs and expectations of its patients.
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