San Antonio
Westmount at Houston St.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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This location offers decent living spaces with some modern amenities. The office staff, particularly Jasmine and Aurora, are praised for their helpfulness and kindness. However, the property management company has a history of neglecting maintenance issues, including pest infestations and broken appliances. Several reviews mention that the complex has a problem with roaches and rats, and some residents have had to pay for their own pest control services. Additionally, some tenants have experienced difficulties with parking, gate functionality, and visitor restrictions. The pool has been locked for extended periods, and some residents have reported issues with the air conditioning and electrical systems. While the property has some nice features, the overall quality and maintenance of the complex are subpar. Pricing is relatively competitive, but the lack of innovation and effectiveness in addressing resident concerns detracts from the overall experience. Overall, this location is not ideal for those seeking a well-managed and well-maintained apartment complex.
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Real Estate
Apartment Rental
Property Management
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Property management company
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