San Antonio
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Whataburger
7.61
7.61
Overview
Circa-1950 fast-food chain for counter-serve burgers, some stacked with multiple patties.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dine-in
Great coffee
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Cocktails
Coffee
Small plates
Dinner
Dessert
Seating
Restroom
Trendy
Groups
Tourists
High chairs
Free parking lot
Parking
Delivery
Lunch
Comfort food
Late-night food
Brunch
Lunch
Free street parking
Great tea selection
Kids' menu
Sports
Quick bite
Casual
College students
Good for kids
Breakfast
Dogs allowed outside
Drive-through
Breakfast
Curbside pickup
No-contact delivery
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Pricing
Quality
Overall
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This Whataburger location has had its share of issues, including slow service, incorrect orders, and unprofessional staff. Some customers have reported waiting for over 20 minutes to receive their food, while others have received orders that were not made to their liking. The lack of attention to detail and poor communication from staff have been major concerns for many visitors. While some employees have been praised for their excellent service, the overall experience at this location has been marred by mistakes and unprofessional behavior.On the positive side, the food at this Whataburger is generally good, with many customers raving about the burgers and fries. The atmosphere is casual and welcoming, making it a popular spot for families and groups. The location is also convenient, with plenty of parking and easy access to the surrounding area.One major issue that has been consistently reported is the lack of staffing and training at this location. Many customers have expressed frustration with the slow service and long wait times, which are often caused by a shortage of staff. This has resulted in orders being misplaced, forgotten, or made incorrectly.To improve the experience at this Whataburger, it would be beneficial to invest in additional staff training and to address the staffing shortages. This could help to ensure that orders are made correctly and that customers receive prompt and professional service. Additionally, implementing quality control measures to prevent mistakes and addressing customer complaints in a timely and professional manner would go a long way in improving the overall experience at this location.
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