San Antonio
Whataburger
Overview
Search Whataburger locations to find your local Whataburger - home of the bigger, better burger. Whataburger uses 100% pure American beef served on a big, toasted five-inch bun.
Features
Groups
Late-night food
Credit cards
Casual
High chairs
Free street parking
Dessert
Wheelchair accessible parking lot
Seating
Dine-in
Wheelchair accessible entrance
Lunch
Good for kids
Solo dining
Free parking lot
Coffee
Takeout
Dinner
Quick bite
Dinner
Kids' menu
Wheelchair accessible restroom
Breakfast
Drive-through
Lunch
Breakfast
Restroom
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Overall
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This location has had a lot of issues since it opened. Many customers have reported waiting long times for their food, even when there are not many people in the drive-thru. Orders are often incorrect, with missing items or incorrect toppings. Some customers have even reported getting their food cold or with the wrong order altogether. The staff seems to be overwhelmed and disorganized, which is causing problems with service. The majority of customers have given this location one star, which is a low rating. Some customers have mentioned that the staff is unfriendly and seems to be inattentive. Others have reported issues with the cleanliness of the restaurant, including a dirty lobby and messy dining area. It seems like the staff at this location needs more training and management needs to step in to fix the issues. Despite this, some customers have reported good experiences, including friendly staff and good food. However, these positive experiences are few and far between. One issue that stands out is the long wait times and incorrect orders. This is a major problem that needs to be addressed in order for customers to have a good experience at this location.
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Categories
Restaurants & Catering
Restaurants
Fast Food
Fast food restaurant
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