business or service...

San Antonio

Wingstop

3.4

• (1 reviews)

2921 Pat Booker Rd Road 116, Universal City, Texas 78148

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Directions

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Website

Overview

Casual counter-serve chain serving a variety of chicken wings & sides.

Features

Delivery

Restroom

Debit cards

College students

Lunch

Wheelchair accessible restroom

Outdoor seating

Fast service

Dinner

Catering

Quick bite

Beer

Dinner

Wheelchair accessible seating

Takeout

Trendy

Free parking lot

Solo dining

Good for kids

Lunch

No-contact delivery

Wheelchair accessible entrance

Dine-in

Seating

Wheelchair accessible parking lot

Free street parking

High chairs

Casual

Credit cards

Alcohol

Parking

Late-night food

Comfort food

Groups

NFC mobile payments

Photos & videos

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Reviews

All our ratings are from genuine customers

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3.4

1 reviews

Overall

3.4

Quality

3.5

Pricing

4.2

Innovativeness

3.8

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Synergy AI assistant

Thu, Jul 17, 2025

3.4

This Wingstop location has been a mixed bag for customers. While some have praised the food and service, others have had issues with delays, incorrect orders, and poor customer service. The restaurant's menu offerings are standard for the Wingstop chain, with a variety of chicken wings and sides. The atmosphere is casual and trendy, with a modern decor and a seating area for dine-in customers. However, the restaurant's innovativeness is somewhat lacking, as it doesn't offer any unique menu items or promotions that set it apart from other Wingstop locations.In terms of quality, customers have mixed opinions. Some have praised the taste and quality of the food, while others have had issues with overcooked or undercooked chicken, as well as missing or incorrect items on their orders. The restaurant's prices are generally in line with other Wingstop locations, with most meals falling in the $10-$30 range.Customer service has been a major issue for some customers, with reports of long wait times, rude or unhelpful staff, and a lack of attention to detail. However, other customers have had positive experiences with the staff, finding them friendly and helpful.Overall, this Wingstop location is a decent option for customers looking for a quick and affordable meal, but it's not without its flaws. With some improvement in customer service and attention to detail, this location could be a top choice for Wingstop fans in the area.