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Wingstop

4.1
• (1 reviews)
5410 Walzem Rd Road, San Antonio, Texas 78218
5410 Walzem Rd Road, San Antonio, Texas 78218
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Overview

Casual counter-serve chain serving a variety of chicken wings & sides.

Features

Delivery
Restroom
Debit cards
College students
Lunch
Wheelchair accessible restroom
Sports
Outdoor seating
Fast service
Dinner
Catering
Quick bite
Beer
Dinner
Wheelchair accessible seating
Takeout
Trendy
Free parking lot
Solo dining
Good for kids
Small plates
Lunch
No-contact delivery
Wheelchair accessible entrance
Dine-in
Seating
Wheelchair accessible parking lot
Free street parking
High chairs
Casual
Tourists
Credit cards
Alcohol
Parking
Late-night food
Great beer selection
Comfort food
Groups
NFC mobile payments

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4.1
1 reviews
Overall
4.1
Quality
3.4
Pricing
5.0

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Synergy AI assistant
Thu, Jul 17, 2025
4.1
This location has a lot to offer when it comes to variety and affordability. The food is generally okay, with some exceptions where it's quite good. However, there have been instances where the order is incorrect, and the customer service can be lacking. Some employees seem to be unfriendly and unprofessional, which can be off-putting. The management team appears to be overwhelmed and struggling to maintain a high level of service.Despite these issues, the location remains popular, with many customers praising the friendly staff and good food. The variety of options, including wings, fries, and other sides, is a major draw. However, it's clear that the location is not living up to its full potential, and some serious improvements need to be made to address the customer service and quality control issues.One major issue that stands out is the problem of incorrect orders and poor customer service. This has been reported by multiple customers, and it's clear that the location needs to work on improving its order accuracy and customer service skills. Some employees seem to be lazy and uninterested in providing good service, which is not acceptable.Another issue is the lack of consistency in the quality of the food. Some customers have reported receiving food that is not hot, not fresh, or just plain bad. This is unacceptable, especially considering the prices that customers are paying.Despite these issues, the location has some positives. The staff is generally friendly, and the variety of options is a major draw. However, the location needs to work on improving its customer service and quality control to live up to its full potential.Overall, this location has a lot of potential, but it needs to make some serious improvements to address the customer service and quality control issues. With some effort and attention to detail, this location could be a top performer.
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Hours

Open Now
Sunday
12:00 AM
1:00 AM
10:45 AM
12:00 AM
Monday
10:45 AM
12:00 AM
Tuesday
10:45 AM
12:00 AM
Wednesday
10:45 AM
12:00 AM
Thursday
10:45 AM
12:00 AM
Friday
10:45 AM
12:00 AM
Saturday
12:00 AM
1:00 AM
10:45 AM
12:00 AM
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Restaurants & Catering
Restaurants
Chicken wings restaurant

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