San Antonio
World Car Mazda Service
Features
Credit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Oil change
Mechanic
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Overall
Quality
Pricing
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This business has mixed reviews, with a high overall rating due to its convenient location, wheelchair accessibility, and regular working hours. However, some customers have experienced long wait times and difficulty scheduling appointments. The quality of service can vary, with some customers receiving excellent care from knowledgeable staff while others report feeling misled or dealing with unprofessional representatives. The pricing is generally considered reasonable, although some customers have expressed frustration with unexpected costs. Unfortunately, there is no information available about the innovativeness of the business. Overall, this business seems to be trying to provide good service, but may benefit from improvements in communication and scheduling.Some customers have had excellent experiences with the service advisors, particularly Mary Melchor, who has been praised for her professionalism, helpfulness, and kindness. However, there have been some issues with scheduling appointments and long wait times, which can be frustrating for customers. The business seems to have a mixed track record with customer service, with some representatives being helpful and others being unresponsive or unprofessional.One issue that stands out is the difficulty in getting appointments scheduled or resolving issues with service. Some customers have reported being told that it will take up to four weeks to get their vehicle serviced, which can be inconvenient and frustrating. Additionally, there have been some instances of false customer expectations and misleading information, which can erode trust and confidence in the business.Despite these issues, the business has many positive features, including its convenient location, wheelchair accessibility, and regular working hours. The pricing is generally considered reasonable, and some customers have reported receiving excellent care from knowledgeable staff. With some improvements in communication and scheduling, this business could potentially become a top choice for customers in the area.
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Hours
Closed
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Categories
Automotive & Boat Service
Car Service
Auto repair shop
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