This business location offers a good overall experience, with high scores in pricing and a decent score in quality. However, innovativeness could be improved. Accessibility features such as wheelchair-accessible parking and entrance are available. The working hours are regular, with a slight break on Sundays. Some customers have praised the staff for being friendly and caring towards their pets, with many returning customers and referrals. However, there is one major issue - inconsistent treatment of pets, with some customers reporting that their pets were not handled well or were even harmed during grooming. There is also an issue with the lack of transparency in the pricing, with some customers not being informed about the cost until after the service is completed. Despite these issues, the business location has a high rating on third-party platforms, indicating that many customers have had positive experiences.