The business has a 3.8-star rating based on reviews. While it has its strengths, some areas need improvement. The staff is generally friendly and helpful, but some customers have experienced inconsistent service. The vacuums and washing machines are sometimes not working properly, which can lead to a poor car wash experience. However, the business has made efforts to address these issues, and some customers have reported improved service in recent visits.One notable issue is the lack of consistency in the quality of service. Some customers have reported that their cars were not properly cleaned, or that the vacuums did not work. This can be frustrating for customers who are paying for a service that they expect to be reliable. Additionally, some customers have reported feeling rushed or neglected by the staff, which can detract from the overall experience.On the other hand, some customers have reported positive experiences with the business, particularly with the staff. Some employees, such as Diondrae, have been praised for their helpfulness and professionalism. The business also offers a range of services, including car washing, vacuuming, and detailing, which can be convenient for customers who need a one-stop shop for their car care needs.Overall, while the business has its strengths and weaknesses, it has the potential to improve with better consistency and attention to customer service. With some tweaks to the quality of service and staff training, this business could become a top-rated car wash in the area.