business or service...

San Antonio

Zumiez

4.3

• (1 reviews)

651 Kapkowski Rd Road 2080, Elizabeth, New Jersey 07201

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Website

Overview

Chain retailer offering trendy, brand-name clothing & shoes, plus gear for skate- & snowboarders.

Features

NFC mobile payments

Women's clothing

Transgender safespace

Onsite services

Credit cards

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

Men's clothing

In-store pickup

Quick visit

LGBTQ+ friendly

Debit cards

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Pricing

4.5

Quality

4.2

Overall

4.3

Innovativeness

4.3

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

The business is a great spot for shopping trendy, brand-name clothing and shoes, as well as gear for skate- and snowboarders. The location is wheelchair accessible, with a parking lot and entrance that are easily accessible. The staff is friendly and helpful, with some employees going above and beyond to provide great customer service, such as Roberto, who noticed a customer's interest in a watch while they were on the phone and helped them quickly and politely.However, there is one issue that stands out. The store has been known to have some issues with customer service, with some customers feeling rushed or being asked to leave the store if they are taking too long to shop. This can be a major turn-off for customers and may deter them from returning to the store.Overall, the business is a great spot for shopping for trendy clothing and gear, but may need to work on improving its customer service to ensure that all customers feel welcome and valued. The store's wheelchair accessibility and friendly staff are major positives, and the wide range of products available is also a big plus.