The business has a decent overall rating, with a score of 4.3 out of 5. This suggests that customers generally have a positive experience at the location. However, there are some areas for improvement, particularly in terms of quality. Many customers have reported issues with the quality of their food and drinks, including receiving wrong orders, poor taste, and unappetizing presentation. This suggests that the business needs to work on improving its consistency and attention to detail in order to meet customer expectations.In terms of pricing, the business has a perfect score of 5.0, indicating that customers feel that the prices are reasonable and good value for the quality of the food and drinks. This is a positive aspect of the business, as it suggests that customers feel that they are getting a good deal.The business also has a high score for innovativeness, with a rating of 4.5 out of 5. This suggests that customers appreciate the unique and creative offerings that the business provides, such as its Mexican-inspired desserts and funnel cakes. However, some customers have reported that the business could benefit from more variety and creativity in its menu offerings.One major issue that stands out is the problem of closed locations. Several customers have reported that they arrived at the business to find it closed, despite the online hours indicating that it would be open. This suggests that the business needs to work on improving its communication and scheduling in order to avoid disappointing customers.Overall, while the business has some strengths, such as its pricing and innovativeness, it also has some areas for improvement, particularly in terms of quality and consistency. With some work on addressing these issues, the business could potentially improve its overall rating and provide a better experience for its customers.