This store is a decent option for formal wear rentals. It has a good selection of suits, tuxedos, and accessories. The staff is generally friendly and helpful, with some employees going above and beyond to ensure a great experience. The store is also LGBTQ+ friendly, which is a plus. However, there have been some issues with customer service, including long wait times and incorrect orders. The store's return policy is also a bit inflexible, with a $30 late fee per day for unreturned rentals. Despite these drawbacks, the store has a good reputation and is a popular choice for special occasions.The store's location is convenient, with easy parking and a wheelchair-accessible entrance. The store itself is clean and well-organized, making it easy to browse the selection. The staff is knowledgeable and can help with any questions or concerns.One issue that has been reported by some customers is the quality of the rentals. Some customers have received damaged or ill-fitting suits, which can be a major problem for a special occasion. However, the store seems to be making an effort to address these issues and improve the quality of their rentals.Overall, this store is a good option for those looking for formal wear rentals. However, customers should be aware of the potential issues with customer service and quality, and take steps to mitigate these risks.