Timberwood Park, San Antonio
Alamo ENT Associates
15.02
15.02
Overview
Alamo ENT Associates in San Antonio specializes in Balloon Sinuplasty. Our physicians are Board Certified in Otolaryngology. You can expect personal care from our doctors. Every time.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
Pricing
Innovativeness
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The business has mixed results in terms of overall quality. The customer service was generally unprofessional, with many reviews mentioning rude and dismissive staff. On the other hand, some patients had good experiences with their doctors, who were knowledgeable and thorough. The pricing is a strong point, with many patients noting that the cost was reasonable compared to other medical facilities. However, the innovativeness of the business is lacking, with many patients feeling that the technology and equipment were outdated.Unfortunately, there was a significant issue with scheduling and patient care. Many patients had to wait months for appointments, and some were even told that they couldn't be seen because of their living situation or because the doctor didn't specialize in a particular area. Additionally, some patients reported being yelled at or talked down to by staff members. It's clear that the business needs to work on improving its customer service and scheduling practices in order to provide a better experience for its patients.It's worth noting that the business has a relatively low overall rating, with many patients giving it only one star. This suggests that the problems with customer service and scheduling are widespread and may be a major turnoff for potential patients.
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Categories
Medical Service
Otolaryngology clinic
Other Medics
Otolaryngologist
Audiologist
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