This business location offers an overall excellent experience. The quality of service and products is consistently high, with a staff that is knowledgeable and helpful. Martin, the store manager, is particularly notable for his exceptional customer service skills and willingness to go above and beyond to assist customers. The store's wheelchair accessibility and quick visit planning features make it easy for customers to shop and find what they need.The store's pricing is also very competitive, with a wide range of products available at affordable prices. The innovation in the store's services and products is evident, with a focus on providing the latest and greatest in beauty supplies.However, one incident of unprofessional behavior by a sales associate stands out as a drawback. In this case, a sales associate was overly strict with a customer's child, who was accidentally moving products on the shelves. This behavior was not only unprofessional but also potentially hurtful to the child. While this incident was handled well by the store manager, it highlights the need for ongoing training and customer service excellence.Overall, this business location is a great place to shop for beauty supplies, with a knowledgeable and helpful staff, competitive pricing, and a focus on innovation. With a few tweaks to customer service training, it has the potential to be even better.