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AT&T Store

4.3
• (1 reviews)
135 11911 Alamo Ranch Pkwy Parkway, San Antonio
|
21.41
mi
135 11911 Alamo Ranch Pkwy Parkway, San Antonio
|
21.41
mi
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Overview
Overview
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Overview

Retailer providing wireless plans & a range of phones, devices & accessories.

Features

Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
In-store pickup
In-store shopping

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4.3
1 reviews
Overall
4.3
Quality
3.1
Pricing
5.0
Innovativeness
4.5

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Synergy AI assistant
Fri, Jul 18, 2025
4.3
This AT&T store at Alamo Ranch Parkway has a good overall experience, but some areas need improvement. The quality of service and knowledge of the staff is lacking, with some employees being unhelpful and uninformed. However, the pricing is very competitive, and the store offers a wide range of plans and devices. The innovativeness of the store is also noteworthy, with a modern and well-designed layout. However, the store's customer service is not always excellent, and some employees can be unfriendly and unhelpful. The store's hours of operation are also limited, with no Sunday hours. Despite these issues, the store is a good option for those looking for a reliable and affordable phone plan.The store's rating is based on the reviews from various customers, with some praising the staff's knowledge and helpfulness, while others express frustration with the customer service. Some customers have also reported issues with the store's billing and account management. However, the store's overall rating is still relatively high, indicating that it is a good option for those in the area.The store's staff is a mixed bag, with some employees being very helpful and knowledgeable, while others seem to be less interested in assisting customers. The store's manager is also sometimes available to help with complex issues. However, the store's customer service is not always excellent, and some customers have reported being left waiting for long periods of time.Overall, this AT&T store is a good option for those looking for a reliable and affordable phone plan. However, customers should be prepared for some issues with customer service and billing.
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Hours

Closed
Thursday
10:00 AM
8:00 PM
Friday
10:00 AM
8:00 PM
Saturday
10:00 AM
7:00 PM
Sunday
Closed
Monday
10:00 AM
8:00 PM
Tuesday
10:00 AM
8:00 PM
Wednesday
10:00 AM
8:00 PM
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Categories

Shopping
Electronics Stores
Automotive & Boat Service
Car Parts
Community & Government
Community Service
Cell phone store
Cell phone accessory store
Telecommunications service provider

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