Timberwood Park, San Antonio
Audie L. Murphy Memorial VA Hospital Emergency Room
14.77
14.77
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
Quality
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The business location, Audie L. Murphy Memorial VA Hospital Emergency Room, has received a mediocre overall score of 2.6 out of 5. This suggests that the business has some notable strengths and weaknesses.The quality of care at the hospital is a major concern, with a score of 2.1 out of 5. This indicates that patients have reported experiencing subpar care, long wait times, and inadequate communication from medical staff. Many reviewers have expressed frustration with the hospital's inability to manage wait times, and some have even reported being passed from doctor to doctor without receiving proper care.On the other hand, the pricing of services at the hospital is a major strength, with a score of 4.0 out of 5. This suggests that the hospital provides affordable care to veterans, which is a critical aspect of its mission.In terms of innovativeness, there is not enough information to provide a score.One major issue that has been consistently reported by reviewers is the long wait times and lack of effective management of the hospital's resources. Many patients have reported waiting for hours or even days to receive treatment, and some have even reported being sent home without receiving proper care.Another issue that has been reported is the lack of compassion and empathy from medical staff. Some reviewers have expressed frustration with the hospital's inability to manage wait times, and some have even reported being spoken to rudely by medical staff.Overall, the Audie L. Murphy Memorial VA Hospital Emergency Room has significant room for improvement in terms of quality of care, management of wait times, and compassion from medical staff. However, the hospital's pricing of services is a major strength, and its commitment to providing affordable care to veterans is commendable.
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Categories
Medical Service
Emergency Care
Emergency room
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