Timberwood Park, San Antonio
Auto Xtras
11.94
11.94
Overview
Longtime mobile electronics & truck accessory shop, installing spray-in bedliners, alarms & more.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Small business
Quick visit
In-store pickup
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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This car parts and accessories store has a strong reputation in the community, with most customers praising their knowledgeable staff, reasonable prices, and high-quality installations. Many reviewers have mentioned that the staff is friendly, helpful, and willing to go the extra mile to ensure customer satisfaction. The store's variety of products and services, including bed liners, alarms, and audio equipment, is also a major plus.However, there are some issues with the store's communication and customer service. A few reviewers have mentioned that they were treated rudely or felt disrespected by staff members, which is a concern. Additionally, some customers have experienced issues with delayed or incorrect installations, which can be frustrating.One major issue that stands out is the problem of misinformation and miscommunication. In one instance, a customer was quoted a two-hour installation time, but the job took four hours and was not completed correctly. In another case, a customer was charged $141,000.44 instead of the correct amount of $1410.44, due to a "fat fingered" mistake.Despite these issues, the store's overall reputation and customer satisfaction ratings remain high. With some improvements in communication and customer service, this store has the potential to provide an even better experience for its customers.
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Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Shopping
Car Accessories
Automotive & Boat Service
Car Parts
Auto parts store
Truck accessories store
Car alarm supplier
Car stereo store
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