Timberwood Park, San Antonio
Baptist Orthopedic Hospital
5.52
5.52
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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This medical center is well-regarded by many patients who have received excellent care here. Staff members, including doctors and nurses, are professional, courteous, and attentive to patients' needs. Several reviewers mentioned being treated with respect and kindness, especially when they were nervous or had specific concerns. The hospital's facilities are also clean and well-organized, which contributes to a positive experience. Many patients appreciated the efforts of the physical therapy and occupational therapy departments, which helped them recover quickly and regain their mobility. However, a few reviewers expressed frustration with the hospital's wait times and communication issues. One reviewer reported a problem with duplicate efforts in the pre-op process, while another reviewer experienced difficulties in getting information about their loved one's status. There is one case of the nurse assistant speaking poor English. These issues highlight the need for the hospital to improve its operational efficiency and communication. Overall, the majority of reviewers are satisfied with their experience at this medical center.
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Categories
Medical Service
Orthopedic clinic
Medical Centers
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