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Baskin-Robbins

4.0

• (1 reviews)

B 606 S Walnut Ave Avenue, New Braunfels

20.57

B 606 S Walnut Ave Avenue, New Braunfels

20.57

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Overview

Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.

Features

NFC mobile payments

Credit cards

Casual

Wheelchair accessible parking lot

Wheelchair accessible entrance

Good for kids

Solo dining

In-store pickup

Takeout

Quick visit

Debit cards

Delivery

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Overall

4.0

Quality

4.3

Pricing

4.5

Innovativeness

4.4

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

The location is a decent ice cream parlor chain known for its colorful appearance and various flavors. The service is generally friendly and helpful, with some employees going above and beyond to meet customers' needs. One employee, Otis, was particularly commended for his exceptional customer service. However, there have been instances where customers felt ignored or disrespected, such as when Jaslyn was rude to a customer. The location has a casual atmosphere and is suitable for quick visits. It is wheelchair accessible and has a parking lot and entrance for customers with disabilities. The location is also open for takeout, in-store pickup, and delivery.Despite the overall positive experience, there are some issues that need to be addressed. Some customers have reported that the location can be noisy, and the music can be too loud. Others have complained about the lack of cleanliness, with some tables and chairs being sticky and dirty. There have also been instances where customers were not satisfied with their orders, such as when they were told that a flavor was not available.In terms of innovativeness, the location seems to be trying to stay up-to-date with new flavors and promotions, such as offering a sugar-free ice cream option. However, some customers have reported that the location can be slow to adapt to changing customer preferences.Overall, the location is a decent option for those looking for a quick and delicious ice cream treat. However, there are some areas that need improvement to provide a better experience for customers.