The Bexar County Adult Probation Office in Windcrest City has a mixed reputation. The office's operating hours are 24/7, which is convenient for those who need to visit outside of regular business hours. However, several reviewers have expressed frustration with the office's phone system, stating that calls are often unanswered and no voicemail or message service is available. This can be a significant issue for those who need to report or seek information. One reviewer mentioned that the office staff seems to be playing on their cell phones while on the job, which is a concern. Despite this, some reviewers have had positive experiences with certain probation officers, such as Khyanna Neal, who was described as understanding, generous, and caring. Overall, the office seems to be struggling with communication and customer service. It's worth noting that the office is wheelchair accessible, which is a positive aspect.