The BlueSprig location in San Antonio City is a mixed bag. On one hand, the staff is caring and dedicated, with many reviewers praising their warmth and expertise. The clinic is also wheelchair accessible, making it a welcoming space for all families. However, some reviewers have reported issues with communication and organization, including delays and lost files. It's worth noting that the intake department has been criticized for being unresponsive and unfriendly. Despite these issues, the clinic has a strong track record of helping children make progress and develop important skills. Overall, the experience may vary depending on individual circumstances, but it seems that the clinic is committed to providing high-quality care.One major issue that has been raised is the difficulty in getting in touch with the intake department and the potential for delays and lost files. While this may be a one-time issue, it's concerning that some families have reported multiple instances of these problems.The location is LGBTQ+ friendly and has a safe space for transgender individuals, which is a positive aspect of the clinic. The working hours are also convenient, with extended hours on weekdays.It's worth doing your research and reaching out to the clinic directly to get a sense of their policies and procedures before making a decision. With some improvements in communication and organization, this clinic has the potential to be a top-notch resource for families in need.