Borgfeld Road Storage

4.5

• (1 reviews)

1382 E Borgfeld Dr Drive, San Antonio

1.18

mil

1382 E Borgfeld Dr Drive, San Antonio

1.18

mil

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Overview

Let Trusted Self Storage Professionals bring a wealth of experience to the table, ensuring that we are well-equipped to help you with all your self-storage needs.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Quality

3.1

Pricing

5.0

Overall

4.5

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

The location appears to be a reliable storage service provider, with a high overall rating and competitive pricing. However, the quality of the service seems to be somewhat inconsistent, with some customers experiencing issues. The staff is generally very helpful and knowledgeable, with many customers praising their professionalism and courtesy. While the facility is clean and secure, some customers have mentioned that it can be a bit pricey. On the other hand, the staff is very accommodating and responsive, which is a major plus. One issue that stands out is the fact that some customers have mentioned that they were not informed about the facility's hours of operation, which led to some confusion. This highlights the importance of clear communication and transparency in the customer service process. Overall, this location seems like a good option for those in need of storage services, but customers should be aware of the potential for inconsistent quality and be prepared for a slightly higher price point.Most customers had an excellent experience at the location, praising the staff's professionalism, courtesy, and responsiveness. Many customers mentioned that they felt secure and safe storing their belongings at the facility, and that the units were clean and well-maintained. The staff was also very helpful in answering questions and addressing concerns, which is a major plus. Some customers also appreciated the facility's convenient location and easy access. However, one customer had a negative experience and mentioned that they felt unwelcome when they arrived at the facility. This is not typical of the experience reported by most customers, but it highlights the importance of providing a welcoming and inclusive environment for all customers. Overall, this location seems like a great option for those in need of storage services, with a strong reputation for excellent customer service and a clean, secure facility.