Budget Car Rental

3.4

• (1 reviews)

24403 W Interstate 10 Frontage Rd Road, San Antonio

10.14

24403 W Interstate 10 Frontage Rd Road, San Antonio

10.14

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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3.4

1 reviews

Pricing

5.0

Overall

3.4

Quality

3.4

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Synergy AI assistant

Fri, Jul 18, 2025

3.4

This location seems to have some issues with customer service, as reflected in the low overall rating and several negative reviews. The workers were described as "suck" and "pitiful" in two reviews, with one reviewer even mentioning that they were chew gum while talking to customers. On the other hand, one reviewer had a great experience with the service at the counter and on the phone, and another reviewer was impressed with the vehicle being ready and even received a call to confirm their rental.The prices at this location seem to be competitive, with one reviewer mentioning that they had "good rates". However, the quality of the service seems to be inconsistent, with some reviewers experiencing issues with their reservations being canceled without a solution being offered.It's worth noting that the location has a wheelchair accessible parking lot and entrance, which is a plus for customers with mobility issues. However, the Innovativeness score is missing, as there isn't enough information to assess this aspect of the business.One issue that stands out is the lack of flexibility and customer service, as highlighted in one of the negative reviews. The reviewer felt that the staff were indifferent and unwilling to help with their issue, which added unnecessary stress to an already difficult situation.