CarsNow Car Rental Company offers a convenient and relatively affordable car rental experience, but some issues with quality and customer service have been reported. The company has a wide range of cars available, and its keyless entry system and 24-hour availability are definite advantages. However, some customers have experienced problems with cleanliness, with some vehicles having unpleasant odors or being dirty when picked up. Additionally, there have been reports of customer service being unresponsive or unhelpful, particularly when it comes to resolving issues with refunds or account access. Despite these issues, CarsNow has made efforts to improve its services, including implementing a stricter cleaning policy and responding to customer concerns. Overall, the company seems to be working to address its problems, but it still has some way to go in terms of ensuring a consistently high-quality experience for its customers.Some issues have been reported by customers, including:* Dirty or poorly maintained vehicles* Unresponsive or unhelpful customer service* Problems with refunds or account accessIt's worth noting that CarsNow has a strong focus on innovativeness, with its keyless entry system and mobile app making it easy to rent cars on the go. However, this focus on innovation may have come at the expense of attention to quality and customer service.