CHRISTUS Children's

3.2

• (1 reviews)

203 11345 Alamo Ranch Pkwy Parkway, San Antonio

20.78

203 11345 Alamo Ranch Pkwy Parkway, San Antonio

20.78

See All photos

Directions

Call now

Website

Overview

Imperial Calcasieu Surgical Center is an outpatient ambulatory surgery center in Lake Charles, Louisiana.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Wheelchair accessible seating

Appointments recommended

Wheelchair accessible restroom

Restroom

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

3.2

1 reviews

Overall

3.2

Pricing

5.0

Quality

3.8

Submit a review

Synergy AI assistant

Fri, Jul 18, 2025

3.2

This location has been visited by many families, but there is a noticeable inconsistency in the level of service provided. The doctors, particularly Dr. Uranga, Dr. Payne, and Dr. Gonzalez, have received praise for their care and attention to their patients' needs. However, the front desk staff has been criticized for being slow and unorganized, which has led to long wait times and frustration for some visitors. It's worth noting that the location has had issues with staff shortages, which may have contributed to the inconsistent service.The quality of care provided by the doctors is generally high, with many parents praising their bedside manner and ability to explain medical information in a clear and concise way. However, the front desk staff has been criticized for being unhelpful and unresponsive to patients' needs.The pricing at this location is very reasonable, with many parents praising the affordability of the services provided. However, some parents have complained about the lack of clear communication about costs and billing.Unfortunately, there is not enough information available to evaluate the innovativeness of this location.One issue that stands out is the inconsistent level of service provided by the front desk staff. Some parents have reported being kept waiting for long periods of time, while others have praised the staff for being friendly and helpful. This inconsistency is a major concern and may indicate a need for better training and management of the front desk staff.