The business has good reputation with high rating of 4.7 and has a solid customer base. The gym offers a variety of services and classes that cater to different needs and fitness levels. The staff is welcoming and supportive, with many members praising the friendly and non-intimidating atmosphere. The equipment is modern and well-maintained, and the gym offers a range of classes and workshops to keep things interesting. However, there are a few criticisms about the initial experience, with some members feeling a bit lost or uncertain about what to expect. Some members also feel that the gym is too focused on boxing and kickboxing, and that there aren't enough options for those who prefer other types of exercise. Overall, the gym seems to be a great option for those who are looking for a challenging and supportive workout environment.