Timberwood Park, San Antonio
Cool Dog Spa Mobile Pet Grooming
1.40
1.40
Features
NFC mobile payments
Credit cards
Wheelchair accessible parking lot
Wheelchair accessible entrance
Identifies as women-owned
Identifies as women-owned
Debit cards
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Overall
Quality
Pricing
Innovativeness
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This pet grooming business has a relatively good overall rating, with a score of 4.2 out of 5. The quality of their services is somewhat below average, with a score of 3.5. However, they have a strong reputation for being competitively priced, with a score of 5.0. Additionally, they are considered to be innovative in their approach to pet grooming, with a score of 4.5.The business has a diverse range of services, including mobile pet grooming, which allows them to come to customers' homes and provide a convenient and stress-free experience for pets. They also offer a variety of packages and promotions, making them a great option for pet owners on a budget.One of the standout features of this business is their commitment to providing a safe and welcoming environment for pets. They have a team of experienced and caring groomers who take the time to get to know each pet's individual needs and personality.However, there have been some negative reviews from customers who have experienced issues with communication and follow-up. Some customers have reported difficulty in getting in touch with the business or receiving updates on their pets' grooming appointments. It's essential for the business to address these issues and improve their communication and customer service.Despite these challenges, the business has a strong reputation and a loyal customer base. Many customers have reported positive experiences with the business, including praise for their friendly and professional staff, excellent grooming services, and convenient mobile pet grooming option.One issue that stands out from the reviews is the problem of groomers not speaking English or Spanish, which has led to miscommunication and misunderstandings with some customers. This issue should be addressed by the business to ensure that all customers can communicate effectively with their groomers.Overall, this pet grooming business has a lot to offer, including competitive pricing, innovative services, and a commitment to providing a safe and welcoming environment for pets. However, they need to work on improving their communication and customer service to address some of the negative reviews and ensure a positive experience for all customers.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Pets Service
Pet Grooming
Pet groomer
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