This location provides a decent experience for those in need of psychological services. Dr. Cristina Serrano and her team seem to be caring and dedicated professionals. The office is well-equipped and accessible, with amenities such as a restroom and wheelchair-accessible parking lot and entrance. However, some clients have reported difficulties with the billing process, which can be frustrating for those who are not kept informed of their outstanding balances. Overall, this location is a good option for those seeking quality psychological care, but be prepared for some potential issues with communication and billing. The staff is kind and understanding, but the billing system could be improved to reduce stress for clients. This place is worth visiting, especially for those who are new to the area or are looking for a Latino-owned and women-owned business. The hours of operation are convenient, with extended hours on weekdays. Despite some minor issues, this location has received mostly positive reviews, with many clients praising Dr. Serrano's kind and caring nature. While the billing process can be a challenge, the benefits of working with this team seem to outweigh the drawbacks for many clients. This business is wheelchair accessible, which is a plus for those with mobility issues.