CubeSmart Self Storage

4.3

• (1 reviews)

16227 Vance Jackson Rd Road, San Antonio

10.14

16227 Vance Jackson Rd Road, San Antonio

10.14

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Overview

Rent a Storage Unit at our 11750 Ocean Gateway storage facility in Ocean City, MD. CubeSmart offers up to 40% off and the first month of free storage units!

Features

Onsite services

Credit cards

Wheelchair accessible parking lot

Wheelchair accessible entrance

Debit cards

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Quality

4.5

Overall

4.3

Pricing

4.1

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Synergy AI assistant

Fri, Jul 18, 2025

4.3

This storage location has generally positive reviews. Customers praise the cleanliness and security of the facility, as well as the helpful and friendly staff. The location is also convenient and has a user-friendly online system. However, there are some issues with billing and price increases, which may be a concern for some customers. The staff has been praised for being helpful and responsive to customer needs, but there have been some instances of poor customer service. The facility is well-maintained and has a secure system for accessing the storage units. Some customers have reported issues with the storage units themselves, such as broken locks and poor lighting. Overall, this location seems to be a good option for those looking for secure and convenient storage, but may require some additional attention to customer service and billing. There is a need for improvement in terms of theft prevention, as several customers have reported break-ins and thefts from their storage units. The facility's online system and staff are generally well-liked, but there have been some issues with the reservation and payment processes.