The District 7 Fire Rescue - Station 116 is a highly rated government service located in Helotes City. The staff at this fire station are well-equipped and well-trained to fulfill their core purpose of saving lives and preserving property. They are kind, professional, and efficient, making a positive impact on the community. It's comforting to know that these individuals are available to assist in emergency situations. The station has a wheelchair-accessible parking lot and entrance, making it accessible to everyone. The working hours are convenient, with the fire station being available 24/7. However, there's one area for improvement - it would be great to see more community outreach and educational programs offered by the station to engage with the local community.