Dr. Alexander S. Roka, MD

2.5

• (1 reviews)

108 20658 Stone Oak Pkwy Parkway, San Antonio

3.42

108 20658 Stone Oak Pkwy Parkway, San Antonio

3.42

See All photos

Directions

Call now

Website

Overview

Roka Health & Wellness, along with Revify Medspa, became one of San Antonio TX largest practices by offering personalized care for each patient.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Appointment required

Appointments recommended

Wheelchair accessible restroom

Restroom

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

2.5

1 reviews

Pricing

4.7

Overall

2.5

Quality

2.4

Submit a review

Synergy AI assistant

Thu, Jul 17, 2025

2.5

The quality of service at this location is inconsistent, with some staff members providing excellent care and others being unhelpful and unprofessional. Patients often report long wait times, difficulty getting in touch with the office, and issues with prescription refills. While some reviewers praise Dr. Roka's bedside manner and medical knowledge, others have expressed frustration with the lack of follow-through on referrals and lab results. The office's customer service is a major area of concern, with many patients reporting rude or unhelpful interactions with staff. Despite some positive reviews, the majority of patients seem to be dissatisfied with their experiences at this location. One major issue that stands out is the difficulty in getting prescription refills, with many patients reporting delays or errors. This is a significant concern, as it can impact patients' health and well-being. Overall, the quality of service at this location falls short of expectations, and patients may want to consider seeking care elsewhere.