The facility is always clean and well-maintained. Staff is friendly and helpful, with excellent customer service. Alice, the manager, is particularly notable for her exceptional service, patience, and knowledge. She takes the time to answer questions, explain the process, and provide a positive experience for customers.Renting a unit at this facility is a seamless process, with flexible hours of operation and a wide range of unit sizes available. The facility is secure, with cameras and accessible parking, and is also wheelchair accessible. Debit and credit cards are accepted for payments.Some customers have reported increases in monthly rental rates, which may be a drawback for those who prefer predictable pricing. However, this appears to be a company-wide policy rather than a facility-specific issue.Overall, this facility is a great option for those in need of storage, with a friendly and helpful staff, clean and secure facilities, and a range of unit sizes available.