Timberwood Park, San Antonio
Family Matters Counseling
3.49
3.49
Overview
Family Matters Counseling is a professional counseling office in Bulverde, TX servicing the north San Antonio and hill country area. We provide counseling, therapy, for those experiencing challenges related to their relationships, life circumstances, and mental health.
Features
Restroom
Gender-neutral restroom
Wheelchair accessible restroom
Appointments recommended
Appointment required
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
Overall
Innovativeness
Pricing
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This business has a strong foundation, but there are some areas that need improvement. The overall quality of services is decent, but it falls short in terms of emotional support and understanding. The pricing is reasonable, but the billing process can be confusing and may lead to unexpected charges. The innovativeness of the business is average, with some unique approaches to counseling, but it could benefit from more creativity and outside-the-box thinking.The business has a good physical accessibility, with a wheelchair-accessible entrance, parking lot, and restroom. However, the lack of availability on weekends and the strict appointment schedule can be a hindrance for those with busy schedules. The business has a clear and easy-to-use website, but the phone number and address are not prominently displayed, making it difficult for new customers to find.The counseling services offered by the business are focused on a wide range of issues, including relationship counseling, grief, and mental health. The therapists are experienced and knowledgeable, but some customers have reported feeling rushed or not heard during sessions. The business has a good reputation in the community, with many positive reviews from satisfied customers.One notable issue is the lack of concern for customer well-being, as reported by one customer who was charged an unexpected fee and received a rude response from the therapist. This suggests that the business may prioritize profits over customer satisfaction, which is a major concern for any business.
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Hours
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Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Medical Service
Mental Health
Financial Service
Financial Advisors
Legal Service
Lawyers
Marriage or relationship counselor
Counselor
Family counselor
Mental health service
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