Timberwood Park, San Antonio
FFACTS Clinic - Robert B. Green Campus
18.59
18.59
Overview
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Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
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Quality
Overall
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This business location offers a wide range of services, including blood testing and hospitals. The staff is generally friendly and helpful, as evident from the positive feedback received from clients. However, there have been some instances where clients have experienced long wait times, rude staff, and poor communication. The clinic has a wheelchair-accessible restroom, parking lot, and entrance, making it easy for people with mobility issues to access the location. The working hours are also consistent, allowing clients to plan their visits accordingly.Despite the mixed reviews, the clinic seems to prioritize providing care and support services to its patients. However, there is room for improvement in terms of customer service and communication. It's essential for the staff to be more attentive and respectful to clients, especially during busy periods.The only issue that stood out was the long wait times and difficulty in reaching the clinic via phone. Some clients have reported being placed on hold for extended periods or having their calls not being answered at all.To improve the overall experience, the clinic should focus on reducing wait times, improving communication, and ensuring that clients are treated with respect and care.
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Hours
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Categories
Medical Service
Blood Testing
HIV testing center
Medical clinic
Hospitals
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