Timberwood Park, San Antonio
Firehouse Subs Embassy Oaks
9.18
9.18
Overview
Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Features
Delivery
Restroom
Counter service
Debit cards
College students
Lunch
Healthy options
Wheelchair accessible restroom
Kids' menu
Dinner
Catering
Quick bite
Curbside pickup
Dinner
Wheelchair accessible seating
Takeout
Free parking lot
Solo dining
Good for kids
Lunch
Family-friendly
Wheelchair accessible entrance
Dine-in
Seating
Vegetarian options
Wheelchair accessible parking lot
Dessert
Free street parking
High chairs
Casual
Tourists
Credit cards
Parking
Comfort food
Groups
NFC mobile payments
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Quality
Overall
Innovativeness
Pricing
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The location has an overall score of 4.2 out of 5. The quality of the food and service is average, with a score of 3.5 out of 5. The pricing is relatively high, but the quality of the food makes up for it, with a score of 4.8 out of 5. The innovativeness of the menu and services is good, with a score of 4.5 out of 5.The location has received mixed reviews from customers, with some praising the friendly staff and fresh food, while others have criticized the long wait times and poor customer service. One customer reported that the sandwich was made with two bottom buns and lacked marinara sauce, which is a disappointment. Another customer was frustrated with the online ordering system and the fact that the staff seemed overwhelmed and unprofessional.The location has also received praise for its cleanliness and friendly staff. One customer mentioned that the store was clean and the employees were friendly, which is a plus. Another customer praised the speed and efficiency of the staff, saying that they were able to get in and out of the store quickly.Overall, the location seems to be average in terms of quality and pricing, but it has potential for improvement in terms of customer service and online ordering system. With some adjustments, it could become a more reliable and satisfying option for customers.Some issues that need to be addressed include:* Long wait times and poor customer service* Online ordering system needs improvement* Staff seems overwhelmed and unprofessional at times* Sandwich was made with two bottom buns and lacked marinara sauceOn the other hand, the location has some strengths, including:* Friendly and efficient staff* Clean store* Fresh food* Good pricing* Innovative menu and services
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Hours
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Categories
Restaurants & Catering
Restaurants
Catering
Cafes
Sandwich shop
Caterer
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