The location of the Freebird Stores La Cantera offers a generally good experience. Customers praise the helpful and friendly staff, who go above and beyond to assist with finding the perfect boots. The store's atmosphere is welcoming and clean, making it a pleasant place to shop. However, there have been some issues with customer service, including one instance where a customer was told to visit Nordstrom's rack across the way for a large water, which may not be what customers expect from a high-end store. The quality of the boots is generally good, with many customers reporting that they are comfortable and well-made. However, some customers have mentioned that the staff may not always be knowledgeable about the products, which can lead to a less-than-ideal shopping experience. The pricing is generally fair, with many customers reporting that the prices are competitive with other stores. However, some customers have mentioned that the prices may be a bit higher than expected for some of the higher-end boots. Overall, the location is a good choice for customers looking for a wide selection of high-quality boots in a welcoming atmosphere. However, there may be some issues with customer service that need to be addressed.The location has a wheelchair-accessible parking lot and entrance, making it accessible to customers with mobility issues. The store also offers onsite services, which can be convenient for customers who need assistance with their purchases. The working hours are generally good, with extended hours on Fridays and Saturdays. However, the store may be closed on some weekdays, which may not be ideal for customers who need to shop during the week.Some customers have mentioned that the store can be a bit hot, especially during the summer months, which may be uncomfortable for some customers. However, the staff has reported that they are working to address this issue by closing the doors and improving the air conditioning. Overall, the location is a good choice for customers who are looking for a wide selection of high-quality boots in a welcoming atmosphere. However, there may be some issues with customer service and accessibility that need to be addressed.